Terms & Conditions & Privacy Policy
Effective Date: November 2024
Welcome to Rosey Speech Solutions (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website or services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.
1. Website Owner and Offering
This website is owned and operated by Rosey Speech Solutions, LLC. Our website offers visitors information about our virtual assistant services for speech-language pathologists, private practice owners, and therapy-related businesses. By using our site, you acknowledge that these Terms constitute a legally binding agreement between you and Rosey Speech Solutions.
2. Eligibility
To use our website and/or receive our services, you must be at least 18 years old (or of the legal age of majority in your jurisdiction) and have the legal authority to enter into these Terms. You may not use our website or services if it is prohibited by applicable law.
3. Services and Fees
Rosey Speech Solutions offers virtual assistant support services on a monthly subscription or project basis.

• All pricing is shared with you in writing prior to engagement.

• We reserve the right to update pricing at any time. Changes will not affect existing subscriptions until the start of the next billing cycle.

• Payment is due according to the agreed-upon terms (e.g., monthly, per project). Late payments may result in suspension of services until payment is received.

4. Refund Policy
Due to the nature of our work, we do not offer refunds for completed services or partial months of subscription services. If you are dissatisfied with our services, please contact us at roseyspeechsolutions@gmail.com so we can work with you to resolve your concerns.
5. Changes to Services
We may, at our sole discretion and without prior notice, modify or discontinue any of the services we offer. We are not liable for any modification, price change, suspension, or discontinuance of the service.
6. Intellectual Property
All content on this website (including but not limited to text, graphics, logos, images, and service descriptions) is the property of Rosey Speech Solutions, LLC, and is protected by copyright and trademark laws. You may not copy, reproduce, modify, distribute, display, or create derivative works from any material on this website without our prior written permission.
7. User-Provided Content
If you submit any content to us (e.g., documents, forms, logos, graphics) for the purpose of receiving services, you confirm that you own or have permission to use such content. You grant us the right to use this content solely for the purpose of fulfilling your service request.
8. Account Suspension or Termination
We may suspend or terminate your access to our website or services if you violate these Terms or engage in unlawful or harmful conduct. You may cancel your subscription or services at any time, subject to any agreed-upon notice period stated in your service agreement.
9. Indemnification
You agree to indemnify and hold Rosey Speech Solutions, LLC harmless from any claims, damages, losses, or expenses (including attorney’s fees) arising from your use of our website or services, violation of these Terms, or infringement of any third-party rights.
10. Limitation of Liability
To the fullest extent permitted by law, Rosey Speech Solutions, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunities, resulting from your use or inability to use our website or services.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Material changes will be posted on this page with a new effective date. Your continued use of our website or services after changes have been posted constitutes acceptance of those changes.
12. Communications
By providing us with your contact information, you agree to receive communications from us related to your service or account. You may opt out of promotional communications at any time by contacting us.
13. Governing Law
These Terms and any disputes arising under them shall be governed by the laws of the State of New York (or your state of LLC registration), without regard to its conflict of laws rules. Any legal action shall be brought in a court located in [Insert County/City, State], and you consent to the jurisdiction of such courts.
Privacy Policy
1. Information We Collect
When you use our website, we may collect the following information:

• Personal Information: Your name, email address, phone number, or other details that you voluntarily submit through our contact forms.

• Non-Personal Information: Data automatically collected by our website, such as your IP address, browser type, and usage patterns, to help improve site functionality.

2. How We Use Your Information
We use the information we collect to:

• Respond to inquiries and provide requested services

• Communicate important updates or announcements related to our services

• Send marketing and promotional materials (you may opt out at any time)

• Improve the performance, content, and usability of our website

3. Data Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties except:

• When required by law or to comply with legal processes

• When necessary to provide services you have requested (e.g., sharing information with contractors engaged for your project, under confidentiality agreements)

4. Data Security
We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and track visitor behavior. You may disable cookies through your browser settings, but some site features may not function properly as a result.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at [Insert Contact Email]. You may also opt out of promotional communications at any time.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: roseyspeechsolutions@gmail.com